We are here to help.

For general customer support, contact the Methodist Healthcare Service Desk at 210-575-4511. For technical support, contact a Physician Support Coordinator at 210-575-0090. Physician Support Coordinators are available to all Physicians and Mid-Level Allied Health Professionals 24/7. Please have your username ready (3-4 ID) and provide a description of what you need assistance with.

 

 

Roberto Moreno, BSN, RN
Manager, Physician Support

Office: (210) 575-7289
Mobile: (210) 575-7289
Fax: (210) 510-6033

 

 

Zachary Bryan
Methodist Children's Hospital

Sr. Physician Support Coordinator
Office: (210) 575-0871
Mobile: (210) 788-6640

 

 

Rodolfo "Rudy" Diaz
Metropolitan Methodist Hospital

Sr. Physician Support Coordinator
Office: (210) 575-0199
Mobile: (210) 573-5855

 

 

Norchel Camacho
Methodist Stone Oak Hospital

Physician Support Coordinator
Office: (210) 575-4012
Mobile: (210) 279-2386

 

 

Maria Carmona, MA-ITM
Methodist Texsan Hospital

Physician Support Coordinator
Office: (210) 575-0117
Mobile: (210) 269-5008

 

 

Paul Jimenez
Methodist Specialty & Transplant Hospital

Physician Support Coordinator
Office: (210) 575-0473
Mobile: (210) 837-7694

 

 

Fatima Rivera
Methodist Hospital

Physician Support Coordinator
Office: (210) 575-6931
Mobile: (210) 708-8830

 

 

Michael Reyes
Northeast Methodist Hospital

Physician Support Coordinator
Office: (210) 575-4268
Mobile: (210) 852-5745

 

 

David Thomaston
Methodist Ambulatory Surgery Hospital

Physician Support Coordinator/LAC
Office: (210) 575-8644
Mobile: (210) 643-1038

 

 

Fernando Reyna

Local Access Coordinator II
Office: (210) 575-0017

 

For a recorded message about how to obtain medical records, call our Medical Records Department:

  • Methodist Hospital/Methodist Children’s Hospital: 210-575-4128
    (Fax: 210-581-4921)
  • Northeast Methodist Hospital: 210-757-5001
    (Fax: 210-510-7270)
  • Methodist Specialty and Transplant Hospital: 210-575-8100
    (Fax: 210-581-4921)
  • Metropolitan Methodist Hospital: 210-757-2984
    (Fax: 210-757-2160)
  • Methodist Stone Oak Hospital: 210-638-3900
    (Fax: 210-638-3884)
  • Methodist Ambulatory Surgery Hospital: 210-575-5051
    (Fax: 210-575-5193)
  • Methodist Texsan Hospital: 736-8441
    (Fax: 210-510-7703)
  • MD Connect at (210) 575-1111: We value your opinions and want to continue improving Methodist Healthcare facilities. For an easy way to share your concerns, suggestions or other feedback, simply call our MD Connect phone line 24 hours a day, seven days a week.
  • MethodistPhysicians.com: Communications portal for active and provisional physicians within Methodist Healthcare System.
  • Continuing Medical Education: Methodist Healthcare dedicates staff members to ensure that we offer convenient opportunities for physicians to meet education requirements.
  • SanAntonioPracticeWithUs.com: HCA physician recruitment website, featuring nationwide physician practice opportunities.
  • MethodistAirCare.com Emergency Transport Service: The process of rapidly transporting patients by air from rural locales to Methodist Healthcare facilities is convenient, efficient and streamlined. Methodist AirCare offers sate-of-the-art, emergency medical transport by helicopter piloted and staffed by a team of highly trained specialists.
  • Physician and Provider Relations Team at (210) 575-0250: This team works as a liaison between Methodist Healthcare’s facilities and physicians before, during and after physicians are credentialed at our facilities.
  • Patient Placement Services at (210) 575-2368 or (877) 575-2368: PPS is a one-call solution designed to simplify the admission process to Methodist Healthcare facilities and treatment, and to ensure a continuity of quality care from the moment the patient arrives at the hospital.